Help Center
How can we help you today?
Get help fast - most answers take under 30 seconds. Start with tracking, then FAQs. If you still need us, the contact form is at the bottom.
Fast Answers
Key info at a glance
48 hours
For tracking to show up
12-14 days
Delivery time
30 days
To return your order
Quick tip: Tracking updates can take up to 48 hours to appear after shipping
Frequently Asked Questions
Quick answers — most questions solved in 30 seconds
How do I track my order?
Track your shipment anytime via our tracking page. Updates may take up to 48 hours to appear after your order ships.
Open tracking page →What are the delivery times?
Standard delivery takes 12-14 business days. Times may vary by location.
View shipping policy →Can I change my shipping address?
If your order hasn't shipped, we may be able to update it. Contact us immediately with your order number and new address.
Contact support →How do returns work?
Returns accepted within 30 days. Items must be unused with original tags and packaging.
View refund policy →Which payment methods are accepted?
All major credit cards, debit cards, and secure payment options shown at checkout.
View payment policy →What info should I include when contacting support?
For faster assistance, include:
- Order number (from confirmation email)
- Email used at checkout
- Brief description of your issue
Quick Links
Contact Support
We're here to help
Email
help@paperfavor.com
Hours
Mon–Fri: 10:00 AM – 5:00 PM
Sat–Sun: 9:00 AM – 3:00 PM
Include your order number (if you have one) for faster support